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Ticket Creation Rules
Rule 1: One Ticket = One Issue
Each ticket should focus on a single, specific issue or request.
Why?
This allows our team to track, prioritize, and resolve each concern more efficiently without con...
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A simple guide for clients — no technical knowledge needed
We’ve designed our support system to give you fast, organized, and reliable help. You can contact us through the client portal or even directly through WhatsApp...
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You don’t always have to log in to the portal to get help. Our system allows you to get full support directly through WhatsApp. You can create tickets, reply to existing ones, and even send attachments — all from your WhatsApp chat....